What is the role and development approach of patient education materials in care coordination?

What is the role and development approach of patient education materials in care coordination?

• A. They should be written at a high reading level and not tested.
• B. They inform patients and should be developed with plain language, readability, cultural relevance, and testing with target populations.
• C. They should be posted only online with no printed version.
• D. They should be generic and not tailored to populations.

Answer: (B)